Welcome to the products and services of Nanjing Yunwen Network Technology Co., Ltd. (hereinafter referred to as “Yunwen Technology”).
We fully understand the importance of personal information to you, and your trust is very important to us. In accordance with the latest laws and regulations, including the Personal Information Protection Law of the People’s Republic of China, Yunwen Technology has formulated the Yunwen Technology Personal Information and Privacy Protection Policy (hereinafter referred to as “this Policy”). This Policy is intended to explain how we collect, use, store, and share your personal information, and to inform you of the rights you are entitled to. Please read and understand this Policy carefully before using our services. If you do not agree with any provision of this Policy, please stop using our services.
Company Profile: Nanjing Yunwen Network Technology Co., Ltd. is an enterprise-level solution provider with Natural Language Processing, Knowledge Graph, and AIGC as its core technologies, providing B-side users with “AI + Knowledge Interaction + Private Large Language Model Applications” solutions. Its product portfolio includes “Service AI Smart Operations,” “Know+ Cognitive Intelligence,” and the “AIGC Application Platform,” using large language models to support efficient human-machine interaction and knowledge invocation in complex enterprise scenarios.
Contact Address: 7F, Building 5, Zijin Research & Innovation Center, Nanjing, Jiangsu Province, China
Contact Number: +86-25-52208363
1. Data You Submit Directly: When you browse our website to obtain more information about our products or services, or apply to experience our products, we may require you to provide personal information, such as your name, position, company name, address, phone number, email address, username, password, and other personal information. If you refuse to provide such information, you may not be able to use our products and/or services properly. If you only need to use basic services such as browsing our website, you are not required to provide the above information.
2. When You Visit Our Website: We may collect your account ID, IP address, and access behavior data, including but not limited to operating system type, browser version, access time zone, URLs of pages visited, and duration of access. This information will be used for operational analysis and IT system user experience improvement, such as evaluating page views (PV), unique visitors (UV), page performance, and other indicators. We are committed to improving service quality and user satisfaction through such data analysis.
3. Certain Information You Voluntarily Submit: For example, if you fill in a survey about your user experience or submit a resume for a job application, we will collect the information you provide for that request.
We undertake to use the collected information for the purposes of providing services to you, improving and optimizing our products and services, and conducting business cooperation, and we will not exceed a reasonable and necessary scope. To ensure the security of our website and services and to help us better understand the operation of our website and services, we may record certain relevant information, such as the frequency with which you visit the website and use the services, technical issues encountered, including crash data, and general usage information. Please rest assured that we undertake not to associate information collected through analytics software with any personally identifiable information you provide in the application, so as to ensure that no individual user can be identified.
According to relevant laws, regulations, and national standards, we do not need to obtain your authorization or consent to collect and use your personal information under the following circumstances:
1) Where it is directly related to national security or national defense security;
2) Where it is directly related to public security, public health, or major public interests;
3) Where it is directly related to criminal investigation, prosecution, trial, or enforcement of judgments;
4) Where it is necessary to protect your or others’ major legitimate rights and interests, such as life and property, but it is difficult to obtain your consent;
5) Where the personal information collected has been disclosed to the public by yourself;
6) Where the personal information is collected from legally and publicly disclosed information, such as lawful news reports or government information disclosure channels;
7) Where it is necessary for entering into or performing a contract at your request;
8) Where it is necessary for maintaining the secure and stable operation of the products or services provided, such as discovering and handling faults in products or services;
9) Where it is necessary for academic research institutions to conduct statistical or academic research based on public interest, and when providing academic research results or descriptions externally, the personal information contained in such results has been de-identified;
10) Other circumstances prescribed by laws and regulations.
1. Storage Location of Personal Information
In principle, in accordance with the requirements of laws and regulations, we will store personal information collected and generated within the territory of China within the territory of the People’s Republic of China.
2. Retention Period of Personal Information
Generally, during your use of Yunwen Technology’s products and/or services, we will retain your personal information for the shortest period necessary to achieve the purposes stated in this Policy, unless otherwise provided by applicable laws, regulations, or national normative documents.
Specific reference laws include:
1) Article 21 of Chapter III of the Cybersecurity Law of the People’s Republic of China stipulates that technical measures shall be taken to monitor and record network operation status and cybersecurity incidents, and relevant network logs shall be retained for no less than six months in accordance with regulations.
2) Article 31 of Chapter II of the E-Commerce Law of the People’s Republic of China stipulates that information on goods and services and transaction information shall be retained for no less than three years from the date of completion of the transaction; where laws or administrative regulations provide otherwise, such provisions shall prevail.
After the above period expires, or after you actively request the deletion of your personal information or cancellation of your account, we will delete your personal information as soon as possible in accordance with applicable laws and regulations, unless applicable laws, regulations, or national normative documents require the retention of such information for a longer period.
After you terminate your use of the Yunwen Technology platform, Yunwen Technology will stop collecting and using your information, unless otherwise stipulated by laws, regulations, or regulatory authorities. When relevant services of Yunwen Technology cease operation, Yunwen Technology will notify you by means including notices and announcements, and will delete your personal information retained on its servers within a reasonable period.
As a user, you have the following rights:
1. To access what personal information has been collected about you;
2. To correct inaccurate or outdated information;
3. To request deletion of data you no longer wish to retain;
4. To withdraw consent previously given.
1. Yunwen Technology attaches great importance to the protection of minors’ personal information, and we will protect minors’ personal information in accordance with relevant national laws and regulations.
2. If you are a minor under the age of 14 (hereinafter referred to as a “child”), we will obtain the consent of your parent or other guardian before collecting your personal information.
3. When processing children’s personal information, we will take the following measures to protect it: for children’s personal information collected, in addition to complying with this Policy’s provisions on users’ personal information, we will also follow the principles of legitimacy and necessity, informed consent, clear purpose, security protection, and lawful use. We will strictly comply with the requirements of laws and regulations such as the Regulations on the Online Protection of Children’s Personal Information regarding storage, use, and disclosure, and will not exceed the period necessary to achieve the purposes of collection and use. Upon expiration of such period, we will delete children’s personal information.
As our business develops and changes, and as required by laws and regulations, we reserve the right to update this Policy from time to time. Any major modifications will be announced through appropriate channels, and the effective date of the latest version will be clearly indicated. Users are encouraged to check this page regularly for the latest information.
Thank you for choosing our services. We are committed to continuously providing you with a safe and reliable product experience.